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Customer services

We have customer support available for all of our subscription products. You can contact us directly if you require assistance.

Please visit our Help Centre or complete this form.

At Infopro Digital Services Limited we have exciting offers and news about our products and services that we hope you’d like to hear about. We will analyse your information carefully and only send you information we believe you will be interested in. We will treat your data with respect and you can stop receiving our updates at any time. For more information on how we manage your data please see our Privacy Policy


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Making a Complaint

Please read our code to see whether your complaint concerns a possible breach of any of its provisions.  If you believe that there has been a breach please write to us at [email protected] outlining the following points:

  • The article you’re complaining about.
  • The date on which it appeared.
  • Whether the article appeared in print or online.
  • Which part of the code it breaches.

The complaints process is free of charge and the process and the Code sets out the decision making and appeals processes.


Lukas Becker
Markets editor
Telephone: +44 20 7316 9129
Email: [email protected]

Alessandro Aimone
Deputy editor, markets
Telephone: +44 20 7316 9125
Email: [email protected]

Laura Matthews
Senior reporter
Telephone: +1 646 490 3977
Email: [email protected]

Alice Shen
Telephone: +852 3411 4701
Email: [email protected]

Advertising, event sponsorship & training

Stephen Couling
Telephone: +44 (0)20 7316 9783 
Email: [email protected]

Marketing & Sales

Louise Sheppey
Head of Marketing
Telephone: +44 (0)20 7316 9476
Email:[email protected]

Ben Anderton
Sales Manager
Telephone: +44 (0)207 316 9685
Email: [email protected]

Where to find us

UK office:
Infopro Digital
133 Houndsditch

US & Canada office:
Infopro Digital
55 Broad Street
Floor 22
New York, NY

Asia & Pacific office:
Infopro Digital
Unit 1801-05
Shui On Centre
6-8 Harbour Road
Hong Kong

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