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Customer services

We have customer support available for all of our subscription products. You can contact us directly if you require assistance.

Please visit our Help Centre or complete this form.

At Infopro Digital Services Limited we have exciting offers and news about our products and services that we hope you’d like to hear about. We will analyse your information carefully and only send you information we believe you will be interested in. We will treat your data with respect and you can stop receiving our updates at any time. For more information on how we manage your data please see our Privacy Policy

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Making a Complaint

Please read our code to see whether your complaint concerns a possible breach of any of its provisions. If you believe that there has been a breach please write to us at outlining the following points:

  • The article you’re complaining about.
  • The date on which it appeared.
  • Whether the article appeared in print or online.
  • Which part of the code it breaches.

The complaints process is free of charge and the process and the Code sets out the decision making and appeals processes.


UK and Europe office:
Luke Kelly
Head of enterprise sales, UK
133 Houndsditch
Telephone:+44 20 7316 9300

US and Canada office:
Alex Fulton
Head of subscription sales, US
55 Broad Street
Floor 22
New York, NY
Telephone:+1 646 736 1850

Asia and Pacific office:
Terry Poon
Head of subscription sales, Asia
Unit 1801-05
Shui On Centre
6-8 Harbour Road
Hong Kong
Telephone:852 3411 4828

Advertising, event sponsorship & training

Antony Chambers
Telephone: +44 20 7316 9784 


Constantina Atkins
Marketing director - Global financial markets Emea


Lukas Becker
Markets editor
Telephone: +44 20 7316 9129

Joe Parsons
Deputy editor, markets
Telephone: +44 20 7316 9162‌

Michael Paterakis
Data & Benchmarking Editor
+1 646-755-7255

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